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Terms and Conditions

Last updated: October 16, 2025

1. Acceptance of Terms

By accessing or using the Neuracare mobile application ("App"), website, or any related services (collectively, the "Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our Service.

2. Description of Service

Neuracare is a mental health and wellness platform designed specifically for neurodivergent individuals. Our Service includes:

  • Mood tracking and pattern analysis
  • Personalized wellness recommendations
  • Community features and peer support
  • Educational resources and coping tools
  • Progress tracking and achievement systems
  • AI-powered check-ins and reminders

3. Eligibility and Account Registration

Age Requirements: You must be at least 13 years old to use our Service. Users under 18 must have parental or guardian consent.

Account Information: You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

Account Security: You are responsible for safeguarding your account credentials and for all activities that occur under your account.

4. Medical Disclaimer

Not Medical Advice: Neuracare is not a medical device or healthcare provider. Our Service is designed for wellness and educational purposes only and does not provide medical advice, diagnosis, or treatment.

Emergency Situations: If you are experiencing a mental health emergency, please contact emergency services (911 in the US) or a crisis hotline immediately. Do not rely on our Service for emergency support.

Professional Care: We encourage users to work with qualified healthcare professionals for comprehensive mental health care.

5. User Conduct and Community Guidelines

When using our Service, you agree to:

  • Treat all community members with respect and kindness
  • Not share content that is harmful, offensive, or discriminatory
  • Respect others' privacy and confidentiality
  • Not engage in harassment, bullying, or threatening behavior
  • Not share personal contact information publicly
  • Follow all applicable laws and regulations

6. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. By using our Service, you consent to the collection and use of your information as described in our Privacy Policy.

7. Intellectual Property Rights

Our Content: All content, features, and functionality of the Service are owned by Neuracare and are protected by copyright, trademark, and other intellectual property laws.

User Content: You retain ownership of content you create, but grant us a license to use, modify, and display such content in connection with the Service.

Restrictions: You may not copy, modify, distribute, sell, or lease any part of our Service without our written permission.

8. Subscription and Payment Terms

Free and Premium Features: We offer both free and premium subscription tiers. Premium features require a paid subscription.

Billing: Subscription fees are billed in advance on a recurring basis (monthly or annually) and are non-refundable except as required by law.

Cancellation: You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period.

9. Termination

Your Right to Terminate: You may terminate your account at any time by contacting us or using the account deletion feature in the App.

Our Right to Terminate: We may suspend or terminate your account if you violate these Terms or engage in harmful behavior toward other users.

Effect of Termination: Upon termination, your right to use the Service will cease immediately, and we may delete your account and data.

10. Disclaimers and Limitation of Liability

Service Availability: We strive to maintain Service availability but cannot guarantee uninterrupted access. The Service is provided "as is" without warranties of any kind.

Limitation of Liability: To the fullest extent permitted by law, Neuracare shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

11. Indemnification

You agree to indemnify and hold harmless Neuracare from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

12. Governing Law and Dispute Resolution

Governing Law: These Terms are governed by the laws of [Your State/Country], without regard to conflict of law principles.

Dispute Resolution: Any disputes arising from these Terms will be resolved through binding arbitration, except for claims that may be brought in small claims court.

13. Changes to Terms

We may update these Terms from time to time. We will notify users of material changes via email or in-app notification. Continued use of the Service after changes constitutes acceptance of the new Terms.

14. Contact Information

If you have questions about these Terms, please contact us at:

  • Email: legal@neuracare.com

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

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