Everything you need to know about Neuracare
We know you have questions about Neuracare, and we're here to help! Below you'll find answers to the most common questions about our neurodivergent-focused mental health platform.
Neuracare is a mental health and wellness platform designed specifically for neurodivergent individuals, including those with ADHD, autism, anxiety, depression, and other neurological differences. Our app provides personalized tools, community support, and resources that understand how your unique brain works.
We're currently in beta testing with a small group of users. Full launch is planned for early 2025, with waitlist members getting priority access. Join our waitlist to be notified as soon as we're ready!
You'll receive email updates about our progress, early access invitations, and launch announcements. We promise no spam—just the important stuff. You can also follow us on social media for regular updates.
No, Neuracare is not a replacement for professional medical care. We're a wellness and support tool designed to complement your existing care team. We encourage all users to work with qualified healthcare professionals for comprehensive mental health treatment.
Neuracare is built by and for neurodivergent individuals. Every feature is designed with neurodivergent experiences in mind—from sensory-friendly interfaces to ADHD-friendly reminders. We understand executive dysfunction, sensory overload, and the unique challenges of neurodivergent mental health.
Neuracare includes mood tracking, AI-powered check-ins, daily guided tasks, a comprehensive coping toolkit, social skills training, progress tracking, community features, and smart reminders. All features are designed specifically for neurodivergent minds.
Our AI assistant, Nura, learns your patterns and reaches out with personalized check-ins when you might need support. These aren't intrusive notifications—they're gentle, caring messages that respect your boundaries and preferences.
Absolutely! You can adjust colors, fonts, contrast, reduce animations, and customize the interface to match your sensory preferences. We know that sensory comfort is crucial for neurodivergent users.
Our community features will include moderated forums, peer support groups, and safe spaces to connect with others who understand your experiences. All community interactions are carefully moderated to maintain a supportive environment.
Yes, but they're designed to work with your brain, not against it. You can customize frequency, timing, and tone. Our reminders are gentle and encouraging, never demanding or overwhelming.
Yes! We include medication reminders, appointment tracking, and the ability to log side effects or changes in how you're feeling. This information can be easily shared with your healthcare providers.
Privacy is our top priority. Your data is encrypted both in transit and at rest, never sold to third parties, and you maintain full control over what you share. We follow industry-leading security practices and are committed to transparency about our data handling.
Only you can see your personal data unless you explicitly choose to share it. You can share specific information with healthcare providers, trusted contacts, or community members, but it's always your choice.
Yes, you can delete your account and all associated data at any time. We also provide data export options so you can take your information with you if needed.
We may participate in research to benefit the neurodivergent community, but only with anonymized, aggregated data and with your explicit consent. We never sell personal information or share identifiable data without permission.
We'll offer a robust free tier with core features including mood tracking, basic AI check-ins, and community access. Premium features like advanced analytics, unlimited AI interactions, and premium content will require a subscription.
We're still finalizing pricing, but we're committed to keeping Neuracare affordable and accessible. We'll offer monthly and annual options, with discounts for students, low-income users, and annual subscriptions.
Yes! We believe mental health support should be accessible to everyone. We'll offer sliding scale pricing, student discounts, and financial assistance programs for those who need them.
Absolutely. You can cancel your subscription at any time through your account settings. Your premium features will remain active until the end of your current billing period.
Neuracare will be available on iOS (iPhone and iPad) and Android devices. We're also planning a web version for desktop access. The app will support the latest and several previous versions of each operating system.
Many core features will work offline, including mood tracking, journaling, and accessing your coping toolkit. Data will sync when you reconnect to the internet. Some features like AI check-ins and community interactions require an internet connection.
Yes! Your data will automatically sync across all your devices when you're logged into your account. You can seamlessly switch between your phone, tablet, and computer.
We're building with accessibility in mind from day one. Features include screen reader compatibility, voice input options, high contrast modes, large text options, and reduced motion settings for those sensitive to animations.
The initial app download will be approximately 50-100MB. Additional storage will depend on how much data you create (journal entries, photos, etc.), but we optimize for efficiency to minimize storage usage.
We offer multiple support channels including in-app help, email support, and comprehensive documentation. Our support team is trained to understand neurodivergent needs and communication preferences.
If you're experiencing a mental health emergency, please contact emergency services (911 in the US) or a crisis hotline immediately. Neuracare is a wellness tool, not emergency support. We'll provide crisis resources and emergency contacts within the app.
Absolutely! We're building Neuracare with and for our community. We have in-app feedback tools, regular user surveys, and beta testing programs. Your input directly shapes our development priorities.
Follow us on social media, join our waitlist for email updates, and enable push notifications in the app. We'll share development progress, new features, and community highlights regularly.
Yes! We have built-in feedback tools, regular user surveys, and beta testing programs. You can also email us directly at feedback@neuracare.com. We read every message and use your input to improve the app.
Can't find what you're looking for? We're here to help!